Details are gathered when a quote request, account, or message is submitted. This can include identifying and contact details along with information about a property and the cover being considered.
Collected details support the handling of quote requests, account access, and replies to questions. Information also helps keep the site reliable and the guidance relevant.
Information is shared only where it is needed to deliver the service requested or to meet a legal obligation. It is never traded for outside marketing.
Cookies and similar tools help the site function, remember preferences, and understand how pages are used. Browser settings can be adjusted to limit or block them, though some features may then work differently.
Reasonable safeguards are applied to protect submitted details against loss, misuse, and unauthorized access. No method of transmission or storage can be guaranteed as entirely secure, so care is encouraged when sharing sensitive information.
Details are kept only as long as needed to deliver the service, meet legal requirements, and resolve disputes. When information is no longer required, it is removed or anonymized.
Homeowners can request access to the details held, ask for corrections, or request removal where permitted. Marketing messages can be stopped at any time by following the opt out steps included in each message.
Pages may link to outside sites that operate under their own policies. Those destinations are not governed by this policy, so reviewing their terms before sharing details is encouraged.
The site is intended for adults seeking home insurance guidance and is not directed at children. Details are not knowingly collected from anyone under the age required to enter an agreement.
This policy may be updated as practices or requirements change. Revisions are posted on this page with a refreshed date, and continued use of the site reflects acceptance of the current version.
Questions about this policy or the handling of personal details can be raised using the contact information below.